Privacy Policy
Last Updated: January 1, 2025
TGAE Group, LLC ("TGAE Group," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at tgaegroup.com or engage with our services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site.
1. Information We Collect
Information You Provide Directly
When you contact us through our website, request a consultation, or submit an inquiry, we may collect personal information such as your name, email address, phone number, company name, and the content of your message or project brief.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages visited, and the date and time of your visit. This information is collected through standard web server logs and analytics tools.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand where our visitors come from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
Service Delivery
We use the information you provide to respond to your inquiries, deliver the services you request, manage our client relationships, and communicate about projects, proposals, and deliverables.
Business Operations
We may use your information to process payments, send invoices, maintain account records, and fulfill our contractual obligations to you as a client.
Marketing Communications
With your consent, we may send you newsletters, industry insights, and information about our services that may be of interest to you. You may opt out of these communications at any time by contacting us directly.
Website Improvement
We analyze aggregate, anonymized website usage data to improve our site's performance, content, and user experience.
3. Information Sharing and Disclosure
No Sale of Personal Data
TGAE Group, LLC does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting providers, payment processors, analytics tools). These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.
Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
4. Data Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include industry-standard SSL encryption for data transmission and restricted access controls for our systems.
Limitations
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Data Retention
Retention Period
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
6. Your Rights and Choices
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections of any inaccurate or incomplete information.
Deletion
You may request that we delete your personal information. We will honor such requests to the extent we are not legally required or permitted to retain it.
Opt-Out
You may opt out of receiving marketing communications from us at any time by contacting us directly at info@tgaegroup.com.
7. Third-Party Links
External Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.
8. Children's Privacy
Age Restriction
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.
9. Changes to This Policy
Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
Privacy Inquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: TGAE Group, LLC — Southfield / Oak Park, Michigan. Email: info@tgaegroup.com. Phone: (248) 809-5838. We will respond to your inquiry within a reasonable timeframe.
This Privacy Policy was prepared for TGAE Group, LLC and applies to all visitors and clients of our website and services. For any questions, please reach us at info@tgaegroup.com.